0
ISBN
9781310054105
Genre
Algemeen
Verschenen
14-11-2014
Bindwijze
Ebook EPUB
Taal
Engels
Uitgever
Giles Johnston
Auteur(s)
Giles Johnston
Designing KPIs to Drive Process Improvement
Giles Johnston
In winkelmandje
Leesfragment
€2,53
Do
Your
KPIs
Drive
the
Performance
of
Your
Business?Process
improvement
is
all
about
making
things
work
better,
whether
this
is
because
a
process
is
broken
or
because
we
know
it
could
be
better.
When
you
use
your
business’
information
to
create
Key
Performance
Indicators
(KPIs)
that
help
you
to
drive
the
right
kinds
of
improvement
then
the
rate
of
change
can
be
so
much
faster.KPIs
are
popular
in
most
businesses,
but
often
these
pieces
of
information
don’t
give
you
the
right
picture,
or
they
tell
you
how
bad
things
have
been.
This
short
book
will
help
you
to
see
your
business
processes
and
the
relevant
KPIs
differently
so
that
you
can
develop
your
own
suite
of
tools
to
help
you
select
the
right
process
improvement
activities.Sometimes
the
required
activity
from
making
changes
is
improved
discipline
and
adherence
to
existing
processes,
this
book
can
help
with
that
too.
This
book
gives
you
a
step
by
step
process
to
follow
to
help
you
design
the
right
KPIs
for
your
business
to
achieve
its
goals
faster.So,
if
you
are
frustrated
with
the
lack
of
buy
in
or
decision
making
from
your
existing
KPIs,
or
you
are
about
to
implement
KPIs
for
the
first
time
into
your
business
then
buy
this
book
today
and
watch
how
the
right
KPIs
can
make
a
real
difference
to
your business.
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