Quick Guide: How Top Salespeople Sell

Quick Guides to Business, #1

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Within you will discover how:
• Customers fundamentally only ask four questions:

  • Do I trust you?
  • What value do you bring to the table?
  • Are you the right person/organisation to do business with?
  • How does it work (i.e. feature/benefits) or how will we work together?
    • Moderate performing salespeople often answer these four questions in reverse order.
    • Top performers do things better and differently; they...
    - Focus firstly on Questions 1 and 2
    - Ask better questions that nurture insight and instil passion
    - Guide customers sensitively on a spiral journey in and out of the problems they face. The dualistic nature of this journey inspires action.
    - Engage the customer to evaluate the consequences of both action and inaction.
    - Understand and apply what CxOs expect and value from business relationships
    • Top salespeople know the answer to a CEO's first question, "Why am I, personally, talking to you?"
    • The future of sales will rely more on truth than trust
    • How to raise your organisation's like-for-like sales performance by 20-30% or more.
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