Transit Operator Career Guide

Transit Operator Career Guide is a practical, step-by-step handbook for applicants and new operators who want a clear, realistic understanding of the job. It explains how agencies hire, what interview panels look for, and what it takes to succeed during training and beyond. Written from the perspective of an operator and hiring manager, it covers expectations many people learn the hard way, including extra board realities, schedule impacts, performance standards, customer service pressures, safety priorities, and long-term professionalism.

Inside, you will find guidance on applying and preparing for the hiring process, interview strategies using the STAR method, a transit-focused interview question bank with practical context, and tools to help you protect your job through strong attendance, policy compliance, and professional conduct. Whether you are applying for your first operator job or starting training soon, this guide helps you show up prepared, understand expectations early, and start strong.