Barbara's Perspective

Barbara, a spirited senior with a twinkle in her eye and a knack for storytelling, has always believed that life's adventures are best enjoyed with a healthy dose of common sense, a good cup of tea, and a reliable travel insurance policy. Drawing on her own experiences navigating the twists and turns of travel and healthcare – from a bustling NHS hospital to a remote clinic in a far-off land – she shares her wisdom with warmth and humor.

Barbara's tales emphasize the importance of patient-centered care, reflecting the principles of ISO 7101:2023, which emphasizes quality, safety, and respect in healthcare. Whether she's recounting a mishap on a cruise ship or a hospital stay abroad, Barbara highlights the need for clear communication, cultural sensitivity, and a proactive approach to risk management.